Energy suppliers inadvertently take payments early on Christmas Eve

An energy company said it had 'inadvertently' taken payments early this Christmas Eve - with some Yorkshire residents complaining they had gone overdrawn less than 24 hours before Christmas.

Eon said the payments had been taken "due to an IT issue", and vowed to refund the money taken on December 29.

In a statement released on the energy supplier website, Eon said: "Due to an IT issue, we’ve inadvertently taken Direct Debit payments early from some of our customers.

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"We’re sorry for this error and are taking steps to contact affected customers where we can, as well as putting information about the issue on our website and social media channels.

Eon energy suppliers inadvertently take payments early on Christmas EveEon energy suppliers inadvertently take payments early on Christmas Eve
Eon energy suppliers inadvertently take payments early on Christmas Eve

"You do not need to do anything or contact us, and we ask that you bear with us while we work to refund you on the first available date, which is 29 December.

"Your Direct Debit payments will then be taken in line with your usual payment schedule."

However, some