Q&A on Morrisons' new home delivery service

Morrisons is offering non-food products to online customers for the first time under a new deal with partner Ocado.

Here’s what the Ocado agreement means for Morrisons shoppers:

• Where will Morrisons.com be able to deliver?

Morrisons aims to go nationwide after this new deal, which means it will double the reach of its home delivery service.

From Ocado’s centre in Dordon, Warwickshire, it is currently able to deliver to around half of UK households - stretching as far north as Leeds and as far south as Bristol.

The new deal will see it extend its reach by allowing items to be picked up from nearby stores for home delivery, as well as from Ocado’s new customer fulfilment centre in Erith, south-east London.

This will mean it will be able to deliver right across the north and Scotland, Wales and across the South West.

• When will Morrisons.com go nationwide?

The company said it will take some time to offer home delivery right across the UK and the roll-out certainly will not happen this year.

It said the store picking plans will take time to launch and added that the new Erith centre is not due to be completed until 2018.

• Will more customers be able to get same-day delivery?

Morrisons only offers same-day delivery around the Midlands, close to Ocado’s Dordon centre. But when the Erith centre is built, it will be able to offer same-day delivery around the south of London as well.

• Will delivery charges change?

Morrisons said it does not plan to put up prices for home delivery, which currently costs between £1 and £3.

• What products will be available under plans to start offering non-food items for home delivery?

Morrisons will offer Ocado’s range of non-food products on its home delivery service for the first time, which will be available within months.

Ocado’s range includes well-known brands of toys, such as Lego and VTech, as well as kitchen equipment, including Joseph Joseph, beauty products and party accessories.