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Hospitals that fail to satisfy patients could lose millions



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Published Date: 01 July 2008
HOSPITALS which leave patients dissatisfied could lose up to £9m a year under Government plans to give people more power over the NHS.
Ministers hope the move, part of Health Minister Ara Darzi's review of the NHS, will improve standards as he pledged to end the era of "top-down" targets imposed by Whitehall.

Lord Darzi said between £7m and £9m of funding for a district general hospital – with average budgets of £250m – will be down to patient satisfaction, such as the results of questionnaires filled in after treatment, along with in-fection rates and clinical results.

"For the first time patients' own assessments of the success of their treatment and the quality of their experiences will have a direct impact on the way hospitals are funded," he said.

Yesterday's report, published after a year-long review and re-leased to mark the 60th anniversary of the NHS, also outlined plans to give patients a greater choice of GP and treatment in a bid to ensure a "quality" service.

"Clinical dashboards" – displaying information such as how quickly patients are seen or satisfaction levels – will be developed for areas like Accident and Emergency departments.

Patients with long-term conditions will agree personal care plans, while 5,000 will be able to choose what treatment to comm-ission through personal budgets.

Preventing illness – by cutting obesity, danger drinking and smoking – will be a priority for the NHS to ease the strain on services.

The 12-month review involved consultations with 60,000 patients and staff. The Prime Minister hailed it as a "once-in-a-generation opportunity" to make the NHS a world leader.

A draft NHS constitution enshrining rights and responsibilities aims to end "postcode lotteries" by giving everyone the right to drugs and treatment approved by the National Institute for Clinical Excellence, while patients will be allowed to seek treatment elsewhere in Europe if they endure "undue delays".

Health Secretary Alan Johnson said: "These locally driven, clinically-led plans show how quality of care will be raised right across the country, with doctors and nurses supported to offer big improvements in treatment at the bedside."

But Shadow Health Secretary Andrew Lansley said there was a "complete lack of vision" in the proposals. "The Government has missed its 'once-in-a-generation opportunity' to enact the real reform that our NHS needs."

KEY POINTS IN DARZI REVIEW

More choice for patients over GPs and treatment

Patients have say over up to £9m of hospital funding

Hospitals to publish "quality accounts" showing standard of care provided

End to postcode lottery for drugs and treatment

Quicker approval for new drugs

5,000 people with long-term conditions to be given personal budgets to decide own treatment

More emphasis on preventing illness

Draft NHS constitution sets out rights and responsibilities

The full article contains 488 words and appears in n/a newspaper.
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  • Last Updated: 01 July 2008 9:43 AM
  • Source: n/a
  • Location: Yorkshire
 
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castle crusader.,

scarborough 01/07/2008 07:23:37
Improve North York's NHS Services Campaign Group

Happy 60th birthday National Health Service.

This year our wonderful NHS is 60 and myself being just a couple of months older than the NHS like the rest of the country I should be celebrating this service, which is the envy of the world.

That is of course unless you live in North York’s, to many in this part of the county the NHS means a massive, money wasting bureaucratic empire consisting of unelected, inept Dept of Health quango’s.

With the Strategic Health Authority, the Primary Care Trust and the Scarborough & North East York’s Hospital’s Trust Board all wasting our meagre NHS resources on triplication of what could be achieved by one effective body.

Instead of spending money on front line services in our hospitals, GPs surgeries and dental services they squander the money on pen pusher led empire builders, flitting from one daft new scheme to another, without ever taking into to account the whole reason for the NHS being in existence, the patients they are supposed to serve.

In North York’s what we are seeing is the fastest ever decline in our services since the inception of the NHS, in the last few years these overpaid, bureaucratic mandarins have reduced our local front line services into what can only be described as a third world service.

I do not say this lightly, across the region these three inept unelected quango’s have managed to reduce every aspect of our services to the point of collapse, dental service are a complete shambles and in many cases none existent, our area hospital’s are being reduced to no more than glorified day treatment centres and now the one stable section of our health care system that 98% of the public have faith in, our GP surgeries are under attack from the accountant led, book balancing, pen pushing desk jockeys.

I make no apology for my harsh words regarding this money wasting, inept rabble, the only apology I would make is to the public
2

Claudius,

Hedon 01/07/2008 14:36:56
After all, it seems only reasonable: we have a government that's failed to satisfy - and it's certainly lost millions.
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