71 new jobs as Skipton expands service

The society is creating the new jobs within Skipton Direct, which is based in the town, investing an additional £1m per year.

The new team members will include mortgage advisers, general customer service professionals and analysts, which the mutual said were needed to drive growth.

Group chief executive David Cutter said: “We grew our mortgage book by 9.3 per cent last year and aim to increase it by a similar amount in 2014 and beyond, helping people to achieve their home ownership aspirations.

“We also grew our membership by more than 21,000, and increased our savings balances by 8.4 per cent, a reflection of the competitive products we have on offer.

“The personal level of service we provide, both through Skipton Direct and our national network of branches, is one of the things our customers tell us they value most about their dealings with us.

“I’m delighted that we’re about to invest in these new roles in order to maintain our telephone service at a really high standard, and we plan to begin recruiting this week.”

Claire Davey, head of Skipton Direct, added: “We’ve been listening to what our customers tell us they want from Skipton Direct, and are proud of the unique aspects of our service, including our willingness to regularly go out of our way to help our customers, whatever their enquiry.

“We are now looking for a range of skilled people who can really help us drive the future development of Skipton Direct.”