Consumers warned over cheap electricity scam

Consumer Focus and energy companies said an estimated 85,000 households have been affected by the illegal sale of electricity meter top-ups.

Some customers were offered 50 of electricity meter top-up for a cash payment of just 25, but they ended up paying twice because the money was not going to energy suppliers.

A national campaign was launched this week, urging electricity pre-payment meter customers to buy top-ups only through official channels.

Christine McGourty, director at Energy UK, which represents all the leading energy companies, said: "This a serious and widespread scam and we're launching the Top-Up Safe campaign to urge customers to steer clear of the criminals behind it.

"Just like when you buy something fake online – like a ticket for a football match or a music concert – you're the one who'll end up losing out in the end.

"Energy companies can detect the fraud and you'll end up paying twice for your electricity, first to the criminal and then again to your energy company, who can always detect when electricity has been used, but not paid for through the proper channels.

"Energy companies are determined to bring those responsible for these crimes to justice and are working closely with the police at a local and national level to stamp out this illegal activity."

Mike O'Connor, chief executive of Consumer Focus, said: "This

despicable scam is putting cash in the pockets of criminals and defrauding thousands of people who are already hard pressed in this economic climate.

"Consumers must be on the alert for anyone who comes to their doorstep claiming to sell electricity credit.

"Any customer worried that they may have been affected should call their energy supplier or Consumer Direct to seek advice."

Dave Cording, Crimestoppers' director of operations, added: "If anyone knows someone selling illegal electricity top-ups, please contact Crimestoppers anonymously on 0800 555 111 or Crimestoppers-uk.org.

"The public can play a vital role in helping to catch criminals, simply by taking a few minutes to pass on any information they may have."