DHL and Regenersis in deal for Yorkshire mobile phone centre

The two firms said the four year contract was for a multi-million pound sum. It will see a centre of excellence created for returned phones at the DHL facility at Normanton.

Regenersis will provide the repair and refurbishment expertise and expects to drive down service costs with DHL's logistics' expertise.

The service will provide pre- and after-sales services to a range of technology clients - enabling inventory sharing, assembly and kitting, screening and repair, and call centre services, the firms said.

Gary Stokes, chief executive of Regenersis said: "As we move forward together, we intend to offer this enhanced service to a broader customer base both in the UK and internationally."

Charles Stewardson, vice-president and business director at DHL Supply Chain, said: "Keeping our clients' customers delighted by their devices is 'Job number 1.'

"By combining our proven reverse logistics solutions with the tried and tested technical capabilities of Regenersis in a single facility, we can deliver best in class after-sales support to the mobile sector - improving customer satisfaction and retention for the mobile industry."