ICM's 'safe havens' help to land its largest contract

A YORKSHIRE-based company that specialises in providing 'bolt-holes' for firms affected by power cuts, terrorist attacks and other emergencies has sealed a major contract.

ICM Continuity Services, which is part of the Phoenix IT Group, has been awarded its largest contract by a London-based global financial services group, which cannot be named for security reasons.

The five-and-a-half-year agreement with a total value of 19m will see ICM provide one of the largest dedicated UK stand-by dealing facilities based outside the City.

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The centre, which cannot be identified, has the same technology, voice and data systems as those used at the financial group's London headquarters.

The contract is an extension of an initial three-year contract that was due to end in March 2011.

Mike Osborne, managing director of ICM, said: "We are absolutely delighted that ICM has won this major contract and it is great news for all of our 230 staff including those based in our Leeds office. It's also great news for Yorkshire that a locally based company has the expertise and capability to deliver these leading edge services.

"A solid business continuity plan will help any organisation to safeguard their business against disruption."