New boss of B&Q owner says much to do to turn around Kingfisher’s fortunes

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The new boss of B&Q owner Kingfisher has said there is “much to do” to turn around the group’s fortunes after sales slid further in the third quarter.

Thierry Garnier, who took over eight weeks ago from former chief executive Veronique Laury, said recent trading had been “disappointing” as the group continues to suffer from a lengthy overhaul programme and tough market conditions.

The group said B&Q’s UK and Ireland like-for-like sales declines accelerated to 3.4 per cent in the quarter to October 31.

But this was offset once more by growth of 3.7 per cent at its Screwfix arm, albeit marking a slowdown on the chain’s first-half performance.

Sales in France also remained under pressure, tumbling 6.1 per cent, with a 5.2 per cent drop for its other international operations.

Kingfisher cautioned trading would remain tough for the final quarter across all its operations, with the UK continuing to be impacted by disruption to sales from range changes as well as a tough market backdrop.

Mr Garnier said: “It is clear that there is much to do to improve our performance.

“Kingfisher’s trading during the third quarter was disappointing.”

He added: “We are suffering from organisational complexity, and we are trying to do too much at once with multiple large-scale initiatives running in parallel.

“Altogether, this has brought disruption to sales and has distracted the business from focusing on customers.”

He said he was prioritising plans to fix issues with the group’s IT and supply chain in France and halting some initiatives to concentrate on reversing sales declines.

“The effect of these changes will not be immediate,” he said.

Kingfisher is in the middle of a swingeing overhaul spearheaded by previous boss Ms Laury, which has seen the group shut 65 B&Q shops and slash about 3,000 jobs.

It has also been shaking up its ranges and improving its online offering.

But the group has admitted this has taken its toll on performance, with recent half-year results showing profits dropped 12.5 per cent to £245m.