Profile - Ashley Cowen: Airline’s top-flight choice aiming to make life easier for passengers

Date of birth: November 13 1967

Education: I took an aeronautical degree at the University of Manchester and later completed an MBA at the University of Lancaster.

First job: I joined the engineering graduate scheme at British Airways when I graduated in 1989

Favourite song: Song 2 – Blur

Favourite holiday destination: Nice, in the south of France.

Last book read: I don’t read books but I enjoy Mountain Bike Rider

Car driven: Citroen C Crosser

What achievement are you most proud of: My two boys