Man claims he ‘found cooked mouse’ in packet of rice bought at Lidl – but supermarket says it was ‘mould’

Lidl are investigating the claims
Lidl are investigating the claims

A Lidl customer said his wife was reduced to "uncontrollable vomiting" after they claim to have found what they believed to be a dead mouse inside a packet of cooked rice.

Richard Leech posted a picture on Twitter of the Golden Sun microwaveable pilau rice he bought at Lidl, which included what he and his wife identified as a dead mouse.

He asked Lidl via Twitter "if you could let me know how this mouse got into my packet of rice?", adding that his house stank of cooked mouse and his wife was suffering from "uncontrollable vomiting" as a result.

The supermarket later confirmed that the substance was mould, not a dead mouse.

A Lidl spokesman said: "It is never our intention for a customer to be dissatisfied in any way, and we were extremely sorry to see that this particular product did not meet the high standards that both we and our customers expect.

"Following contact with the customer, the matter was immediately escalated to our quality assurance team who, through their initial investigation with the supplier, were able to identify the foreign substance as mould. Whilst very rare, this can occur as a result of an extremely small hole in the pack.

"We only ever work with reputable accredited suppliers who have extensive controls and procedures in place to verify the quality of products.

“We are, therefore, very disappointed that our expectedhigh standards were not met on this occasion, and are in ongoing contact with the customer on the matter."

By Josie Clarke, Press Association Consumer Affairs Correspondent

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