TalkTalk takes hit from cyber attack
The group saw pre-tax profits tumble to £14m in the 12 months to the end of March, down from £32m the previous year.
It lost 101,000 subscribers in its third quarter and took on fewer new customers after temporarily shutting down its online sales channels in the wake of the attack, which resulted in the personal data of nearly 160,000 people being accessed.
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Hide AdBut boss Dido Harding said it had now halted the customer exodus, with its subscriber base held flat on a net basis - those joining less those leaving - in the final three months of its year.
She said: "The business bounced back strongly in the final quarter following the cyber attack in October.
"We recorded our lowest ever churn and stabilised the broadband base, testimony to the speed with which customer sentiment towards TalkTalk has recovered."
The group expects revenues to remain under pressure over the current first half, but return to growth by the end of the new financial year, while underling earnings are expected to grow "modestly".