Goat milk company rapped for running "immunity-boosting" health advice posters on Yorkshire buses

An advert used on the side of Yorkshire buses which exploited health anxieties over coronavirus has been banned.
Posters run on the side of buses in Yorkshire for probiotic goat milk company The Chuckling Goat Ltd have been banned after the ASA said they "exploited Coronavirus-related health anxieties" (stock image of a bus in Leeds)Posters run on the side of buses in Yorkshire for probiotic goat milk company The Chuckling Goat Ltd have been banned after the ASA said they "exploited Coronavirus-related health anxieties" (stock image of a bus in Leeds)
Posters run on the side of buses in Yorkshire for probiotic goat milk company The Chuckling Goat Ltd have been banned after the ASA said they "exploited Coronavirus-related health anxieties" (stock image of a bus in Leeds)

The Advertising Standards Authority watchdog (ASA) has banned two health adverts which it said misled the public about the health benefits of its products.

They included a Wales-based company which ran posters on the side of buses in Yorkshire and Reading in April directing consumers to its website which contained pages on flu and viruses.

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The Chuckling Goat Ltd, which sells probiotic drinks promoting gut health, broke the rules by implying its "gut health" products prevented, treated or cured disease, the ASA said.

An undated electron microscope image made available by the U.S. National Institutes of Health in February 2020 showing the coronavirus that causes Covid-19An undated electron microscope image made available by the U.S. National Institutes of Health in February 2020 showing the coronavirus that causes Covid-19
An undated electron microscope image made available by the U.S. National Institutes of Health in February 2020 showing the coronavirus that causes Covid-19

Manchester-based clinic PCK Skin was also reprimanded for offering prescription-only vitamin injections which claimed to "boost" immune systems.

The poster adverts said: "What's your best defence against any virus? Boost your immune system" followed by "Quick and free - live gut health advice"

In a ruling, the ASA said: "We considered that because of the context in which these claims appeared, namely on the 'viruses' and 'flu' web pages, alongside featured food products, consumers would understand that those products listed could help to fight against viruses and the flu by boosting immunity and improving gut health.

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"We concluded that the claims implied that their food products prevented, treated or cured human disease, which was prohibited under the code.

"The ads must not appear again in the same form."

Separately, PCK Skin's trading division SkinSpaceUK sent a promotional email in March offering "40% OFF! IN THE FIGHT AGAINST VIRUSES!" as it promoted vitamin D and vitamin B12 shots.

The ASA said all licensed vitamin D and vitamin B12 injections were prescription only and therefore the advert breached its rules by promoting them to the public.

It added in its ruling: "In the context of a global pandemic of coronavirus/Covid-19 consumers were likely to understand that "VIRUSES" included coronavirus.

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"Therefore the ad gave the impression to recipients that the vitamin D and vitamin B12 injections being sold were effective in helping to prevent or treat coronavirus/Covid-19."

It noted that none of the products were indicated for the prevention or treatment of coronavirus.

PCK Skin had argued the email was sent only to their client database and that a full medical consultation was always carried out to determine if a person had a vitamin deficiency prior to any treatment.

But the ASA said it was promoted to customers and not medical professionals, adding: "The ad promoted prescription-only medicines to the general public and therefore breached the code."

The ASA said both cases were "fast-tracked" as part of its focus on "prioritising and tackling ads that exploit health-related anxieties during the crisis".