North Yorkshire GPs are ‘best in the region’

The charity analysed date from the GP Patient Survey.
Photo: Anthony Devlin/PA Wire — The charity analysed date from the GP Patient Survey. Photo: Anthony Devlin/PA Wire

It looked at the results of the latest GP Patient Survey, and found that GPs in North Yorkshire and Humber came out on top in 20 out of the 26 questions evaluated, including the best overall experience, with almost nine in 10 (88 per cent) of those questioned rating their GP surgery good or very good.

West Yorkshire came out best in the region for the shortest waiting time for an appointment, with seven out of ten patients waiting less than 15 minutes for their appointment, and South Yorkshire had the best out of hours service.

Patients in North Yorkshire and Humber were the most likely to be able to get through to their GP surgery on the phone, and almost nine out ten felt that during their appointment with the GP they were given enough time.

The majority of patients in the area also rated their GP good or very good at listening (89 per cent), explaining tests and treatments (83 per cent), and treating the patient with care and concern (85 per cent).

The data has been released by the older people’s charity as it launched a free NHS advice guide.

Director of policy and external relations at Independent Age, Simon Bottery, said: “It’s fantastic to see that GP patients in North Yorkshire and Humber feel they’re getting such a good service at their GP surgery.

“We’d like all patients to be happy with their GP services and with the service they’re getting from the NHS in general, especially older people, who are the greatest users of the NHS.

“That’s why Independent Age is launching a new free Wise Guide, ‘Your health and the NHS’, to help older people navigate the NHS and get the care they need.”