Agency apologises after jobseeker told he is ‘getting on our nerves’

Daniel Holland had asked The HR Experts for some feedback when he was turned down for a job, but instead he got an email, sent accidently, by a staff member saying he got on their nerves.

The former Navy able seaman said: “I was initially angry when I saw it.

“They are a recruitment firm, they’re meant to help me find work and instead I got this.

“I simmered down after a couple of hours but this was not a professional response.

“But it is out of order when you are out of work and trying really hard to get work, then you get an email like this and you get disheartened. It was a a blow when I read it.

“You see all these programmes with people living on benefits. Then you are searching for work and then you get knocked back and think what’s the point?

“It has a had a really negative affect on me.”

Sharon Swift, managing director of The HR Experts, apologised for any offence caused by the unintended message.

She said: “This type of email communication is not acceptable and is certainly not behaviour the company encourages.

“The individual concerned has been spoken to and measures have been put in place to ensure that communication like this does not happen again.

“The HR Experts are deeply sorry that Daniel experienced this type of behaviour and would like to wish him every success in the future.”