BT broadband outage cripples service in Sheffield and Leeds

An outage to BT's broadband service has left many users in Sheffield and Leeds struggling to access the internet.

Picture: PA

The UK’s biggest internet provider reported outages in several areas at around 9.30am.

A spokesman said the problems appeared to be mainly affecting London and the South East - but the website Down Detector has already received thousands of reports from the capital, Birmingham, Manchester, Sheffield, Liverpool, Milton Keynes, Leeds, Bristol, Nottingham and Leicester.

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BT’s customer support Twitter account said it was attempting to restore service as quickly as possible.

The company said: “Some BT Broadband customers have reported problems accessing websites this morning. Sorry, we’re aware of a problem & working to fix asap.”

The outage comes a day after MPs warned that BT must “put its house in order” or face a break-up after failing to invest in its Openreach network arm potentially to the tune of hundreds of millions of pounds a year.

The outage comes just a day after the telecoms giant was warned to improve service at its Openreach broadband network arm or face a break-up of the company.