Huddersfield care home criticised for lacking qualified workers

The Care Quality Commission (CQC) has told the Croftland Care home in Kirkburton, Huddersfield that it must make improvements or face enforcement action.

During an unannounced inspection in October, inspectors found that the home, operated by Croft Care Homes Limited, was failing to provide care which was safe, effective, caring or well led.

They found that improvements required after a previous inspection in April 2014 had not all been made.

Inspectors did see improvements in record keeping, care and welfare and also supporting residents to maintain a nutritious diet.

The CQC’s Debbie Westhead said: “Whilst we found some elements of good care, overall we found that the care provided at Croftland Care Home fell short of what we expect services to provide and it is unacceptable that not all the improvements required as a result of our previous inspection last year have been made.”

The company’s director of care, James Creegan, said the CQC had been informed that a member of staff had been sacked in October for poor management of medication.

He said families had been assured they were working hard to put things right. He claimed families and residents were happy with the care they receive.

Mr Creegan said there had been a change of management at the home and it was working to recruit more registered nurses.