North Yorkshire’s 999 fire calls could be answered in Cornwall

FIRE calls made in North Yorkshire could be dealt with 400 miles away in a control room in Cornwall under new plans.

North Yorkshire and Cornwall Fire and Rescue Authorities have approved proposals to share resources during busy times.

Both services will continue to have their own control room but by a new “single mobilising system” will mean either centre can take calls from both counties during busy periods.

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It will also allow for fewer staff to be on duty in each control room - especially during the night.

The main cause of busy periods for both services is severe weather and when this happens, 999 callers cannot always get through to the control room immediately.

It is thought the distance between North Yorkshire and Cornwall means it is less likely that both centres will be busy because of weather at the same time.

North Yorkshire Fire and Rescue Authority chairman, Coun John Fort said; “This project will provide a better service to people calling for the fire and rescue service in each area and will save taxpayers money.” He added: “It will ensure the future of a control room in North Yorkshire and Rescue Service, providing the best service for the public.”

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This is the only project in the country where such a remote collaboration is being put in place.

North Yorkshire Fire and Rescue Service said that Cornwall’s Control Room will be able to “seamlessly receive calls and dispatch resources on behalf North Yorkshire (and vice versa), during busy periods.”

The two fire authorities have been given a central Government grant to create the single mobilising system.