They can drive to the out-of-town retail park and park for free outside the shop door.
Shopping in many town centres often requires a tricky journey, can pose difficulties sometimes in finding a car parking space and results in a charge.
It’s an important part of the background to the decline of many a town shopping centre.
What can be done?
The first thing is to get the most out of the car parks we have.
You can get more cars into a piece of land and it is easier to park if the spaces are marked out at 45 degrees to the access, and not at 90 degrees as most currently are.
Private and public car park owners could sort this out and benefit from doing so. Convention should dictate you park front in. A one way access and exit route then minimises loss of parking spaces.
Councils could increase the ratio of parking spaces to shops when authorising new developments – or improving their centres.
There is often spare public land near a centre that can be used.
In council car parks, they could allow a ‘charge free’ period to encourage shoppers.
Where this represented unfair competition to private car parks, the council could pay the private car park to make free time available on a similar basis as public car parks from its town centre promotion budget.
You can’t easily go food shopping or shopping for larger items by bus or train as you need to get the goods back to your home.
Councils need to place sufficient spaces near to the shops. They also need to improve the main routes into the cities and towns so people can drive to these car parks more easily.
Getting business rates and rents down on more shops will be helpful to assisting town centres, but the thing they need most of all is more customers.
One of the most important ways of boosting numbers is to help people get to shops, restaurants and coffee bars in the towns.
Shoppers resent time lost in traffic jams and money spent on car parks.
As for improving and modernising town centres, the Government does need to cut business rates on retail premises.
It has done so for small retail businesses but not for the larger chains which represent a large part of the high street. Rents are falling and are likely to fall further as retail adjusts to the lower cost base and competitive prices of online business.
The ratio of bars, restaurants, coffee shops and other food outlets to traditional shops has to rise, as people want an experience beyond just buying goods.
The high street can also be a good location for hairdressing, nail bars, health and fitness services and the rest where services are delivered by a person which could not be delivered by the internet.
The modern high street does need traffic-free areas with space for seats, displays, street markets and events.
A successful town centre is sustained by continuous promotion with festivals, seasonal events and pop-up retail alongside the established retail.
Anything which creates more footfall is good for the centre.
In some cases high streets are too extensive. There needs to be conversion of retail premises to residential or compatible other commercial uses. It should be made easy to change a retail planning permission into residential. Councils need to give guidance and support, helping the town define its shopping contour.
Sir John Redwood is a Tory MP and former Cabinet Minister. He blogs each day via johnredwoodsdiary.com