My secret life as undercover Bettys inspector - Yorkshire Post letters

WHAT a delight to read all your coverage of the Bettys centenary.

Bettys in 24 photos: The Yorkshire cafe tea rooms institution through the years

It brought back great memories for many reasons, but principally from my years in the 1980s of being a secret Bettys food inspector!

100 years of Bettys: How a Swiss baker created one of Yorkshire’s biggest brands

I expect much different quality control takes place now, but I like to think that I, and my dedicated small team of volunteer food inspectors, played a vital part in Bettys cafe history.

Betty’s boss Lesley Wild reflects on 100 years of a Yorkshire institution

We worked ‘under’ Jonathan Wilde and as Bettys progressed so did we – from producing one-page reports on each branch to a full report, perhaps 10 sides, on cleanliness, quality of displays and food consumed in shop and restaurant.

The secrets behind Bettys’ Fat Rascals - the bestselling scone that even Prince Charles loves

We observed customer service from the moment one stepped inside to the moment one left – including window displays, state of the cafes and, of course, the loos.

Not once was I ‘discovered’ in five years, right up to the time I had to leave for another job elsewhere. Much to remember!

Bettys was an excellent employer, then but always willing to learn, improve and strive for excellence in all departments.

It’s no surprise to know that extended to our environment then, and continues to do so. Long may it continue.