YP Letters: Russell Watson just too loud for Royal Hall audience

The sound quality at Russell Watson's concert at the Royal Hall, Harrogate, has been questioned.
The sound quality at Russell Watson's concert at the Royal Hall, Harrogate, has been questioned.
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From: T N Balmer, Sicklinghall.

MY wife and I bought tickets for Russell Watson’s concert last Friday at Harrogate’s Royal Hall.

The programme was well thought out, but the evening was a huge disappointment for us and many others in the audience because of the totally unacceptable noise levels 
from the Hall’s amplification system.

At the interval I complained to a helpful-looking usher in the dress circle. He sighed and said he had already had a number of complaints and had relayed them to the sound team. However no action seemed to have been taken and the level during the finale bordered on the pain threshold. This was not a pop concert, at a guess the average age of the audience must have been 60-plus. I was amused afterwards to see many of the audience around me fumbling to replace their hearing aids and my wife told me that noise was the sole topic of conversation in the ladies’ loo at the interval – serious indeed!

Our beautiful Hall was built before loudspeakers arrived and Caruso and Nellie Melba had no problems.

Surely the Hall’s management can publish their recommended and maximum sound levels depending upon the nature of the concert, the age profile of the performers and their expected audience?