Jobs boost at call centres and stores

Around 500 new jobs are being created at call centres in Leeds and the Dearne Valley, South Yorkshire, by Capita, the customer management services firm, while Sainsbury’s has announced it is looking to employ new staff in temporary jobs over the Christmas and New Year period at its stores, with up to 16,000 vacancies offered across the country.

A supermarket spokeswoman was unable to confirm how many seasonal jobs it was offering in the region, but 2,000 of the posts are expected to be made permanent.

Capita, which already employs 8,000 staff across six sites in the county, is looking to fill around 300 part and full-time vacancies across Capita Park and Capita House, its call centres in the Dearne Valley, and another 200 at its Hepworth House call centre in Claypit Lane, Leeds city centre.

Andy Roe, managing director of Capita Customer Management, said: “Drawing on our experience of the evolving digital landscape, Capita is working with a number of major high street names to provide an enhanced service that reflects customers’ changing needs. This means new jobs in both the Dearne Valley and Leeds, providing opportunities for local residents and a boost for Yorkshire’s economy.”

Capita is holding open days for people interested in applying for the new roles, at Capita Park on November 19 and at Hepworth House on November 20.