NEARLY half of householders in Yorkshire are receiving between five and 20 nuisance phone calls a week, it was claimed today.
Nearly one in seven people questioned said they had lost money to so-called phone scams in the last year - with four per cent of those losing more than £10,000.
More than 85 per cent of people said they were “losing trust” in having any telephone contact with businesses and organisations. And nearly 70% said there was too little support for victims of phone scams.
Kris Hicks of CPR Call Blocker, which commissioned the survey, said: “Scam and nuisance phone calls continue to be a major problem for consumers in Yorkshire and it’s often the most vulnerable people in society who are falling victim to telephone scams.
“It’s a worrying trend that nearly 90% of us prefer to be contacted by post or email rather than by phone when in reality most telephone contact is perfectly legitimate.”
Top Five Phone Scams
1. Virus Hoax – being called by so-called ‘Microsoft Windows Support’ who inform you of a virus on your computer and asked for your passwords to fix it
2. PPI refunds – being told you are owed money for mis-sold PPI payments and asked for an admin fee to proceed
3. Prize scam – you are told you have won a large prize and are asked to pay a processing fee or call a premium rate line to claim your prize
4. Bank account problems – someone claiming to be from the bank informs you of a problem with your account and requests security details including your PIN
5. Noise rebate – discovering a place you once worked has been condemned as being too noisy and you are entitled to a rebate and then asked to provide personal details