Admin chaos hit response to 7/7 attacks
Ambulance controllers trying to respond to the 7/7 attacks worked in chaos amid a series of gaffes, the terror inquest has heard.
Only one woman was logging the emergency calls, vital information was written on scraps of paper and the employee in charge of updating the control room white board could only reach half way up it.
Jason Killens, London Ambulance Service’s deputy director of operations, also said staff transferring from their normal control room positions to the disaster control room caused a delay because they had not logged off properly.
They then could not log on as calls from the four terror sites built up the hearing was told yesterday. The inquest continues.