Beauty and lifestyle group THG ‘confident’ of further progress as losses narrow

THG CEO Matt Moulding has said he is “confident” that the firm can make further progress as the beauty and lifestyle retailer reports narrowing losses in 2023.

Mr Moulding described 2023 as a year “not without its headwinds”, adding that the group had responded “proactively” to challenges and emerged from the year stronger.

The group posted a pre-tax loss of £252m for the 12 months ended 31 December 2023, down from £549.7m in the year prior. Revenue for the year fell by 8.4 per cent to around £2bn, but the group returned to revenue growth in the final quarter with a small jump of 1.1 per cent.

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Mr Moulding described the growth as “especially pleasing”, and said that the momentum had “continued into 2024.”

THG CEO, Matt Moulding.THG CEO, Matt Moulding.
THG CEO, Matt Moulding.

The group reported adjusted EBITDA growth of 48.8 per cent, up to £120.4m. This comes after the group posted guidance in January of “above £117m”.

THG is made up of THG Beauty, THG Nutrition and THG Ingenuity. The firm controls brands including My Protein, Look Fantastic and Cult Breauty.

Mr Moulding said: “2023 was a year of material operational progress and execution for THG, as we continued to grow our category-leading, global brands through digital transformation, innovation and impactful partnerships. It was certainly not without its headwinds, but the Group responded proactively, and emerged stronger.

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“Following the challenging global environment in 2022, we repositioned our three businesses to focus our resources onto margin recovery and a return to sustainable revenue growth. Overall, the performance was highly encouraging, and although we have more work to do in 2024, I am confident we have the right people, capabilities and expertise to make further progress.”

Mr Moulding added that the group had increased its use of AI and automation during 2023, leading to reduced distribution costs.

He said: “Our fulfilment network is becoming increasingly optimised through a combination of robotics automation, AI and the onboarding of new Ingenuity clients utilising existing capacity.”

These changes meant that adjusted distribution costs for the firm substantially reduced year-on-year to 13.2 per cent of revenue, down from 15.5 per cent in 2022.

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THG said that its start to 2024 had provided it with confidence in delivering in accordance with market consensus, adding that overall revenue trends “continue to improve”

The group broke even on cash flow in the year, compared to a £213m outflow in the 2022 financial year.

Despite global de-stocking affecting manufacturing volumes in the first half of the year, THG Beauty generated revenue of £1.2bn in 2023, with online retail making up 80 per cent of this.

THG Beauty also generated an increased Adjusted EBITDA of £44.2m, up from £33.6m in 2022.

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In December of 2023, THG Beauty acquired skincare firm Biossance. THG said the acquisition provides further opportunity for it to “embed new strategic partnerships and benefit from the significant levels of investment into the brand that were made under the previous ownership.”

Biossance was founded in 2015 and has generated global revenues of around £238m. Its products are stocked in stores including Sephora, Harrods, Space NK, Douglas and Selfridges.

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