B&Q owner sees sales surge during lockdown

B&Q owner Kingfisher has revealed a surge in sales during lockdown as shoppers took to its website in record numbers and saw long queues when stores reopened with new social-distancing measures in place.

Bosses said sales in the three months to June 13 were up 21.8 per cent on a like-for-like basis, although there was a 24.8 per cent fall in sales in the first three months of the year, with all the hit taken from closures at the end of March.

Shoppers queue outside B&Q during the coronavirus pandemic.placeholder image
Shoppers queue outside B&Q during the coronavirus pandemic.

Online sales across Kingfisher's businesses, which also include Screwfix and Costarama in France, were up four-fold and bosses said they would be focusing on increasing online capacity and improving services under a "Powered by Kingfisher" strategic plan announced.

Chief executive Thierry Garnier said: "When the various lockdowns began, we rapidly transformed our operations to meet a sharp increase in e-commerce while adapting our retail space and processes to ensure a safe reopening of stores.

"In doing so, the social distancing and other health & safety protocols we established have contributed to setting the standard in non-food retailing."

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