The team at Cicada helps time-strapped business owners get noticed by the right people.
It has more than 30 years’ experience boosting businesses from the hospitality and leisure industries to financial and professional services.
For more information, visit www.cicada-comms.com.
Here is Cicada's top 10 tips for winning with PR, content and social:
1. Know your audience
Think about your existing customers and those you would like to attract.
Do you deal with business to business (B2B) or business to customer (B2C) audiences? What do they read? Which websites do they use? Where do they meet and socialise? This should inform your PR strategy.
2. Understand how journalists work
There is no greater turn off than being bombarded with phone calls and press releases. We understand what journalists are looking for, and how to meet their deadlines. We can provide interesting and relevant content for your business which will keep you at the forefront of a journalist’s mind.
3. A picture speaks 1,000 words
An eye-catching image can gain valuable media coverage and draw people to your website. It could be an enticing plate of food or an interesting profile shot. Just make sure it’s of a high quality.
4. Think about video
Video content is king of the internet and is guaranteed to bring in views on your social channels or your website. Bring your business to life in a short film that not only looks good but explains what you can do for the customer.
5. Be Consistent
Communication should be clear, concise, consistent and co-ordinated across all platforms. Have a content strategy that clearly articulates who you are and what you do.
6. Audit your website
Websites can often be neglected and quickly become dated. Treat your website as you would a shop window. It needs to be inviting and to entice people in. Does your site clearly tell people what you do and how to get in touch? Is it easy to navigate? Does it show up in searches? If the answer is no, you need to think about revisiting your content.
7. Get social
Where does your audience congregate online? Facebook targets consumers (B2C), as does Pinterest and Instagram. Twitter appeals to everyone and LinkedIn is mostly a B2B platform. While restaurants and fashion brands are likely to perform well on visual platforms like facebook and Instagram, corporate outfits would benefit more from LinkedIn.
8. Be engaging
Social content should be posted regularly with visuals which encourage high levels of engagement. Remember the 80:20 rule – keep 80% interesting, conversational, and 20% promotional or it will be a turnoff.
9. Get yourself out there
Network but be selective. Be prepared, smile, do not sell, and follow up with those you meet. Your local chamber of commerce is a good place to start.
10. Do not panic
If your company is facing a crisis think very carefully and take advice about how to respond. Get it right and you can turn it around. Get it wrong and you are just fanning the flames.
Cicada’s team of PR professionals and former journalists provide PR, content marketing and social media services that deliver results.
Its expertise includes media relations, copywriting and content creation, event planning, crisis management, strategic partnerships, award entries and social media. Find out more at www.cicada-comms.com.