Santander accidentally paid out £130m to individuals and businesses in Christmas Day blunder

High street lender Santander has accidently paid out £130m to tens of thousands of individuals and businesses in a Christmas Day blunder.

Around 75,000 people and companies who received one-off or regular payments from 2,000 businesses with accounts at the bank were inadvertently paid a second time on December 25.

Read More
Leeds has been chosen by banking giant Santander for the UK’s first Work Café - ...

Payments included wages or money from suppliers.

Santander has accidently paid out £130m to tens of thousands of individuals and businesses. Picture: Bill JohnsonSantander has accidently paid out £130m to tens of thousands of individuals and businesses. Picture: Bill Johnson
Santander has accidently paid out £130m to tens of thousands of individuals and businesses. Picture: Bill Johnson

But because the cash has been sent to accounts at rival banks, it may be harder to retrieve and Santander will have to rely on the kindness of others to get back the cash.

Hide Ad
Hide Ad

The Times said account holders at Barclays, HSBC, NatWest, Co-operative Bank and Virgin Money are among those affected.

The banks can retrieve the cash but some are said to be worried that it may already have been spent and they do not want to risk pushing customers into overdrafts.

According to the Times, one bank said it would be reluctant to take the money back if it meant the account holder was tipped into overdraft as a result.

Pay UK, which runs the main payment systems in the UK, is holding talks on how to reverse the payments and some cash has already been recovered.

Hide Ad
Hide Ad

Under the "bank error recovery" process, Santander is talking with rivals and approaching some customers directly.

A spokesman said: "We're sorry that, due to a technical issue, some payments from our corporate clients were incorrectly duplicated on the recipients' accounts.

"None of our clients were at any point left out of pocket as a result and we will be working hard with many banks across the UK to recover the duplicated transactions over the coming days."

Support The Yorkshire Post and become a subscriber today.

Your subscription will help us to continue to bring quality news to the people of Yorkshire. In return, you'll see fewer ads on site, get free access to our app and receive exclusive members-only offers.

Hide Ad
Hide Ad

So, please - if you can - pay for our work. Just £5 per month is the starting point. If you think that which we are trying to achieve is worth more, you can pay us what you think we are worth. By doing so, you will be investing in something that is becoming increasingly rare. Independent journalism that cares less about right and left and more about right and wrong. Journalism you can trust.

Thank you

James Mitchinson

Comment Guidelines

National World encourages reader discussion on our stories. User feedback, insights and back-and-forth exchanges add a rich layer of context to reporting. Please review our Community Guidelines before commenting.