Quickline UK in Yorkshire: Help for those locked into contracts with slow and unreliable broadband

Quickline Communications, the specialist in rural broadband, have good news for customers frustrated by their broadband. It has launched a pioneering initiative to help those locked into contracts for slow and unreliable services from other providers.

Many broadband providers charge customers large exit fees for leaving their contract early often leaving people with no choice than to endure a poor quality service for many months while their contract comes to an end.

Join free until your contract expires

But Quickline is now offering customers the chance to join them free of charge until their existing contract runs out.

Quickline’s “free until you’re free” offer, which is the only one of its kind in the broadband industry, will help give rural customers the digital life they deserve.

Quickline delivers both full fibre and fixed wireless broadband to rural communities across Yorkshire and Lincolnshire and the new offer reinforces the provider’s commitment to close the digital divide between urban and more remote areas.

Quickline’s CEO Sean Royce, said: “We don’t believe any customer should suffer with a poor broadband service. Broadband is so important to daily life, from work to socialising, and choosing to live in a rural area shouldn’t be at the expense of having great internet access.

“That’s why we’ve launched this new initiative, which we believe is unique in the industry.

“For too long, many rural customers have been locked into lengthy contracts while receiving an unreliable, slow service. We think our new offer will change that and give customers a high-quality alternative.”

Customers dissatisfied with the service from their current broadband provider, but who are locked into a contract, can sign up for a 24-month package with Quickline.

Under the new initiative, they’ll switch over to receive their broadband from Quickline straight away, but they’ll pay nothing to Quickline until their existing contract runs out.

It’s one of several ways Quickline is helping transform the broadband experience for households and businesses in the rural communities it serves.

Try them with no contract

In a separate offer also available to new customers, there is an option to choose to join Quickline for 90 days free of charge, with no hidden costs and no contract.

If they’re happy with the service when the free period ends, they can sign up. If they’re not satisfied, they can leave without paying any charges or penalties.

Connecting rural areas with quality broadband remains important to the economy and has been highlighted in new research commissioned by Virgin Media and economic consultancy Cebr.

It found that providing all rural areas with “excellent digital connectivity” could add £65.1bn to the UK economy and create over a quarter of a million jobs.

Quickline’s network – which covers North Yorkshire, West Yorkshire, North Lincolnshire and Lincolnshire – focuses exclusively on rural areas.

To read more about Quickline’s “free until you’re free” offer, go to www.quickline.co.uk/freedom