The Robin Hood Youth Orchestra was playing a mixture of traditional Christmas and classical music to raise money for charity.
But their three-hour session was cut short after the Victoria Centre in Nottingham received complaints about the noise on Saturday.
The orchestra, made up of 40 students aged between 11 and 18 with a musical ability of grade four and above, had been booked by Intu to play between 10am and 1pm – but was told to finish at 11am.
Intu, which runs the Victoria Centre, said it was forced to stop the music after receiving a number of complaints about the noise levels.
Ian Burton, head of Nottingham Music Service, said the orchestra performed outside in Trinity Square after leaving the centre.
Mr Burton said: “Our orchestra is well known for playing with energy and enthusiasm.
“When our initial venue on Saturday (where we had a large, enthusiastic audience) cut our concert short it took us only a few moments to find another venue that was more than happy for us to perform.”