Toyota tells its customers: 'We let you down'
Japanese car giant Toyota has apologised to customers and says a piece of steel about the size of a postage stamp will cure the accelerator problem that led to the worldwide recall of millions of vehicles.
The 30-minute repair programme would start in a matter of days in the US, the company said. It will implement the same remedy for Europe but there is, as yet, no timescale for rolling out the programme of repairs.
"I know that we have let you down," Jim Lentz, president of Toyota Motor Sales USA, said in a video address. Toyota said car owners would be notified by post and told to make appointments with their dealers.
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Hide AdThe recall covered 4.2 million cars worldwide and 2.3 million in the US, including some best-selling models, such as the Camry and Corolla. It has recalled millions more because of floor mats that can catch the accelerator pedal.