Six West Yorkshire Pendragon stores given Auto Trader Highly Rated status
A significant accolade in the automotive sector, the awards are based on the reviews and feedback provided by genuine Auto Trader customers over the past year. Winning retailers must meet set criteria to achieve the Highly Rated award, which includes maintaining an average review rating of at least four stars on Auto Trader's marketplace.
Kim Costello, chief customer officer at Pendragon, said: “We are delighted to be able to display the Highly Rated award at six stores across our West Yorkshire dealership network, following a year of incredible customer service and aftercare.
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Hide Ad"The awards confirm the positive experience so many car-buyers have with us, and our commitment to exceptional customer service across every single Evans Halshaw, Stratstone and CarStore location.”
The six-winning Pendragon stores, which comprise sites from its Stratstone and Evans Halshaw businesses, are; Evans Halshaw Vauxhall Leeds, Evans Halshaw Vauxhall Wakefield, Evans Halshaw Citroen Leeds, Evans Halshaw Hyundai Leeds, Mercedes-Benz of Wakefield and Mercedes-Benz of Bradford.
This year, over 1,500 retailers have been recognised as Highly Rated by their customers on Auto Trader.
“At Pendragon, our aim is to be the gold-standard for customer-focused service by putting our customers at the heart of everything we do,” added Gary Armstrong, managing director of Evans Halshaw, which took home 24 awards in total.
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Hide Ad“We congratulate all of our associates in Leeds, Braford and Wakefield, who have worked so hard to achieve this award."
The news comes after last week, Pendragon PLC, was confirmed as one of the first retail partners of premium Korean manufacturer, Genesis. The firm will operate the Genesis Leeds, York, Sheffield market area from January 2024.