Top marks for Cayton Bay Holiday Park in Parkdean Resorts' Company Survey
Employees at Cayton Bay Holiday Park in Yorkshire have given Parkdean Resorts glowing feedback in the company's 2025 People Engagement Survey.
In the UK's leading holiday park operator's annual company-wide survey, 100% of team members at Cayton Bay agreed with the statement ‘Generally, I am able to complete my role to the best of my ability’, and 98% agreed with ‘I am motivated to do my best work in my role’.
Cayton Bay Holiday Park employs approximately 190 full-time team members. With 250 different careers across its business, Parkdean Resorts is a key local employer in Yorkshire and has a wide range of roles on offer including bar & waiting team members, maintenance assistants, lifeguards, security officers, chefs, and kitchen assistants.
Parkdean Resorts own and operate a total of 65 holiday parks across the UK. Across the whole company, over 7,000 team members (97%) responded to this year’s survey, up by 3% from the previous year, with a 90% positive engagement score overall – a 7% increase from 2024, and 20% above the hospitality industry benchmark.
Lisa Charles-Jones, HR Director, Parkdean Resorts, said: “Our teams are the heart and soul of Parkdean Resorts. By creating a positive and supportive workplace, we empower our teams to create amazing experiences for holidaymakers in Yorkshire. We are proud to have a positive culture and strong sense of purpose across the business, and we’re incredibly pleased to achieve record-breaking and industry-leading results in our Engagement Survey this year.”
Steve Richards, CEO at Parkdean Resorts, said: “Staying close and listening to our customers and our colleagues is central to do what we do, and on both fronts, we are seeing positive engagement, with Tripadvisor scores for 2025 averaging 4.5 stars and our employee satisfaction score at 90%. These results put us well ahead of our competitors and are a testament to the great work our teams are doing across the board.”
Each year, Parkdean Resorts welcomes over three million holidaymakers and continues to record excellent visitor reviews with a 2025 year to date Tripadvisor score of 4.5/5. This year, Parkdean Resorts also recorded record results in the Tripadvisor Travellers’ Choice Awards, with 32 of its holiday parks and hotels – including Cayton Bay Holiday Park – placing in the top 10% of businesses consistently earning positive reviews.
For more information on the roles available at Parkdean Resorts, visit https://jobs.parkdeanresorts.co.uk