Whitby's Hetty & Betty wins TripAdvisor’s Travellers’ Choice Award - and named in top 10 per cent of restaurants worldwide for fourth year
Restaurant and wedding venue Hetty & Betty is celebrating after winning TripAdvisor’s Travellers’ Choice Award 2024, placing it in the top 10 per cent of restaurants worldwide for the fourth consecutive year.
The Travellers’ Choice Award recognises businesses which consistently earn great reviews and demonstrate a commitment to hospitality excellence. Award-winners are among the top 10 per cent of listings on TripAdvisor. Lois Kirtlan, who owns the Whitby-based business, said: “In 2020, we closed our doors at Hetty & Betty due to the pandemic, not really knowing what the future would hold.
"After re-opening, we worked incredibly hard to rebuild our business - and we were so proud to be first awarded the Travellers’ Choice Award in 2021.
“We’ve continued working hard to ensure our customers get the best experience, and maintaining our high standards. And we’ve received the Traveller’s Choice Award every year since then.”
Get unrivalled insight into Yorkshire business with our weekly newsletter She added: “This award is down to the dedication of our fabulous team and the support of our wonderful customers. The team all work so hard to give our customers a great experience, and our customers appreciate it and leave us such glowing reviews. To receive this top award for the fourth consecutive year is fantastic, and I am honoured and privileged to lead such an amazing team.”
Built on the site of Whitby's old Temperance Hall in Baxtergate, Hetty & Betty is famous for its signature dish - the Whitby Fish and Chips Afternoon tea.
Mrs Kirtlan, who worked in hospitality early on in her career, bought the former Mills Cafe on Baxtergate, in the centre of Whitby for £23,000 in 2018.
The building, which they lease, has been serving fish and chips since 1928 but was a little neglected until Mrs Kirtlan restored the space and its period features.