Why it's important to stay engaged with your employees on mental health

Businesses need to continually engage with employees to help them overcome mental health challenges, especially as many firms are now working remotely, according to a mental health first aider at a leading software company.
Mark Sayer is an IT developer at Leeds-based health tech firm Emis.Mark Sayer is an IT developer at Leeds-based health tech firm Emis.
Mark Sayer is an IT developer at Leeds-based health tech firm Emis.

Mark Sayer is an IT developer at Leeds-based health tech firm Emis. He walked out of the job around four years ago and was diagnosed with clinical depression.

Since then he has returned to the business, where he has worked for 26 years, and become one of 21 mental health first aiders there.

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Speaking to The Yorkshire Post, Mr Sayer says that it’s even harder to spot signs that someone is struggling with mental health issues due to the shift towards virtual working.

“No-one is going to be judgemental towards you if you reach out and ask for a chat," says Mr Sayer.“No-one is going to be judgemental towards you if you reach out and ask for a chat," says Mr Sayer.
“No-one is going to be judgemental towards you if you reach out and ask for a chat," says Mr Sayer.

He said: “In the virtual world you may find that someone has all of a sudden stopped putting their camera on in a Teams call or they sit there on mute for the entire meeting unless they are directly addressed in a question.

“Or people just don’t turn up to meetings. Those are probably going to be the key signs for the virtual world at the moment.”

Mr Sayer believes that anxiety has generally increased over lockdown as people are faced with uncertainty.

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Relating to his own depression, the 50-year-old’s advice to others struggling with mental health is to talk to people.

He said: “The way I would advise people is you’re never on your own. If you feel depressed or anxious in any way, there are lots of other people that feel this and live this on a daily basis.

“No-one is going to be judgemental towards you if you reach out and ask for a chat.”

Mr Sayer’s depression started around 20 years ago and gradually it built up.

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“Initially, it was mood swings and then the darker phases that would then last a number of days,” he says.

Mr Sayer added: “At that point I didn’t know what it was. I just thought I was being moody.”

However, things came to a head around four years ago when he walked out of his workplace.

“It just got to the point where I had enough being around people and dealing with things,” he said. “I just packed up my laptop and things and just walked out of the door.”

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On the drive home, he rang his GP and was diagnosed with clinical depression. Mr Sayer wishes he had spoken to someone about it sooner.

He said: “One of the biggest things about depression is you want to be on your own and don’t want to talk to anyone.

“Whereas one of the initial steps towards helping yourself as a person is to just reach out and have a chat with someone. It doesn’t cure anything but it makes you feel better.”

Research for BIMA’s Tech Inclusivity & Diversity Report 2019 found that 52 per cent of tech workers have suffered from anxiety or depression at some point.

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It also found that people working in tech are five times more depressed than the UK average.

One of the ways that tech firms can help people’s mental wellbeing is to encourage collaboration.

Mr Sayer said: “We encourage collaborative working. We’ll have multiple colleagues working together, screen sharing so you’re not isolated and working on one project on your own.

“As we’re now moving towards a working-from-home business, we’ve turned a number of our offices into collaboration hubs, where staff can come in and brainstorm together so you’re actually physically in a room with your colleagues rather than doing everything online.”

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Emis employs over 1,500 people. In Leeds, it has over 600 staff dotted across three sites.

A rewarding role

Mark Sayer says he is in a “really good place” right now with his mental health. He is also enjoying his role as a mental health first aider.

“It’s a great role,” Mr Sayer said. “It’s really rewarding and I think as a business we’re seeing the positives of it.”

The IT developer is less harsh on himself.

He said: “I tend not to be as hard on myself anymore. If I was going to be late somewhere I would get really stressed out but now it’s just a case of ‘if I’m late, I’m late’.

“It’s also just about finding time for yourself.

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“Finding time to be with my wife and my son and just taking that time out.”

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Thank you

James Mitchinson

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