Yorkshire-based printing firm Instantprint serves millionth customer

To mark the firm’s millionth customer, founders Adam Carnell and James Kinsella printed their last order for free, and hand-packed the items.

Adam Carnell and James Kinsella, Founders of instantprint, said: “Celebrating our 1 millionth customer is such an exciting time for us here at instantprint.

“It’s such a monumental milestone for us and we couldn’t be prouder of our team and of course, our customers who have helped get us to this point. We can’t wait to share what the future holds for instantprint.”

Instantprint’s 1 millionth customer has been identified as Electric Cycle Café, an artisan coffee and ebike specialist which has placed 13 orders with the firm over the last two years.

Since 2021, the Rotherham-based firm has employed over 1700 people, and is now home to over 490 team members.

The firm has found that since its founding in 2009, it has had over over 30 million website visits, as well as winning 14 awards.

Since 2015, it has also totalled a talk time of over 1,300 days with customers.

In the last 12 months, the firm launched over 15 new products and stocks.

Instantprint has also completed and sent out 350,000 orders in the last year, equal to 200 million product quantities.