The 13 GP surgeries in Doncaster with the most helpful receptionists - named by patients

By Sarah McCann

Health writer

Published 20th Nov 2025, 11:48 GMT

Patients in Doncaster have revealed how they feel their GP receptionist is performing ☎

Receptionists play a big role in our experience at our GP surgery, from booking appointments to inquiring about test results and ordering prescriptions.

Patients in Doncaster have shared their views on how they feel their GP receptionists are performing in the latest GP Patient Survey, produced by Ipsos on behalf of NHS England.

More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March this year, and gathers information on how patients feel about their local GP.

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The survey uncovered patients’ experiences with the reception and administrative team at their GP practice. Across the country, the majority of patients described their GP reception team as ‘very helpful’ (42%) or ‘fairly helpful’ (41%).

Here we reveal the GP surgeries in Doncaster where reception teams have been voted the best by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’.

There were 327 survey forms sent out to patients at Park View Surgery in Doncaster, and the response rate was 30%. 71% of patients said the reception team was ‘very helpful’, while 23% said they found the team ‘fairly helpful’.

1. Park View Surgery - Doncaster

There were 327 survey forms sent out to patients at Park View Surgery in Doncaster, and the response rate was 30%. 71% of patients said the reception team was ‘very helpful’, while 23% said they found the team ‘fairly helpful’. | Google Maps

There were 341 survey forms sent out to patients at The Burns Practice in Doncaster, and the response rate was 34%. 68% of patients said the reception team was ‘very helpful’, while 28% said they found the team ‘fairly helpful’.

2. The Burns Practice - Doncaster

There were 341 survey forms sent out to patients at The Burns Practice in Doncaster, and the response rate was 34%. 68% of patients said the reception team was ‘very helpful’, while 28% said they found the team ‘fairly helpful’. | Google Maps

There were 304 survey forms sent out to patients at The Regent Square Group Practice in Doncaster, and the response rate was 31%. 60% of patients said the reception team was ‘very helpful’, while 29% said they found the team ‘fairly helpful’.

3. The Regent Square Group Practice - Doncaster

There were 304 survey forms sent out to patients at The Regent Square Group Practice in Doncaster, and the response rate was 31%. 60% of patients said the reception team was ‘very helpful’, while 29% said they found the team ‘fairly helpful’. | Google Maps

There were 420 survey forms sent out to patients at Kingthorne Group Practice in Doncaster, and the response rate was 32%. 58% of patients said the reception team was ‘very helpful’, while 36% said they found the team ‘fairly helpful’.

4. Kingthorne Group Practice - Doncaster

There were 420 survey forms sent out to patients at Kingthorne Group Practice in Doncaster, and the response rate was 32%. 58% of patients said the reception team was ‘very helpful’, while 36% said they found the team ‘fairly helpful’. | Google Maps

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