More card and cash machine glitches

TSB tweeted: “We’re having issues with ATM’s (sic) and debit cards at present. We’re hoping to have this fixed shortly, apologies for inconvenience caused.”

TSB chief executive Paul Pester said in a tweet: “My apologies to TSB customers having problems with their cards. I’m working hard with my team now to try to fix the problems.”

Carl Bullivant tweeted: “Wife’s card declined in Asda had to go get my card from home how embarrassing standing and waiting #poorbankingservice.”

Another customer tweeted: “@TSB left me unable to pay for my shopping and no access to my money. TSB are a joke.”

Another Twitter user wrote: “This problem is also affecting Halifax debit cards as I found out trying to pay for lunch with my wife!”

A TSB spokeswoman said: “We are aware that some TSB customers are unable to use their debit cards either to make purchases or to withdraw money from ATMs. This has impacted all Lloyds Banking Group brands.

“We are working hard to resolve this and unreservedly apologise for any inconvenience caused.”

A Lloyds Banking Group spokeswoman said later that the problems had been resolved.

She said: “We apologise that earlier today, between 3pm and 6pm, some customers were unable to complete their debit card transactions. Although the majority of transactions were unaffected, we are very sorry for the inconvenience that this will have caused.

“At the same time, some customers encountered problems at approximately half of our 7,000 ATMs. This was resolved by 7.30pm, and all of our ATMs are now working.”

Online and telephone banking were unaffected by these issues, and customers were still able to withdraw cash from other ATMs.