Stop the excuses on the railways and start accepting responsibility – The Yorkshire Post says
Yet, while the critique by Leeds City Council leader Judith Blake and Harrogate MP Andrew Jones, the Rail Minister, helps to understand the causes of the crisis, it does absolutely nothing to ameliorate the anger of passengers.
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Hide AdQuite the opposite. Like the Rail Review being undertaken by Keith Williams who visited West Yorkshire this week, the travelling public don’t need another critique to tell them that services – and existing franchise arrangements – are unfit for purpose.
They just want the reassurance that their train will be on time; that they will be able to travel with a degree of comfort and that they will be treated fairly on those occasions when services are disrupted.
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Hide AdIt begins by the rail industry recognising the importance of good communications after the report found “neither political leaders in the North, nor Ministers, were sighted on the full implications” of the likely disruption.
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Train operators, and bodies like Network Rail, should be talking to each other as routine. They should be liaising with local authorities and others. And they should be keeping passengers – the most important people of all – informed.
The fact this is still not happening suggests that the next Transport Secretary will have their work cut out when Chris Grayling is finally replaced. They need to begin by taking – and accepting – responsibility from day one in the hope others follow their example.