YP Comment: Royal Mail's unsung heroes

THOSE who thought the advent of the email, and digital technology, would mark the last post for the Royal Mail were, thankfully, mistaken judging by the volume of cards, letters and parcels still being handled by staff.

Unsung heroes of society, they’re the people who keep businesses ticking over while providing a social lifeline to those whose only communication with the outside world is invariably the welcome sound of a letter landing on the doormat.

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And despite the occasional mail mix-up – understandable given the volume of post being handled at sorting offices, with some items addressed in a most perfunctory matter – it’s right to acknowledge the first class service being provided in the run-up to Christmas. It’s truly priceless. Without it, Britain would be in a flap at the mercy of carrier pigeons.