Asda, Sainsburys & Tesco reporting debit and credit card issues due to EU-wide Visa problem

If you're heading to the shops tonight it might be best to bring cash.
Visa debit cards are having issuesVisa debit cards are having issues
Visa debit cards are having issues

Multiple retailers are reporting problems processing debit and credit card payments due to the issue, which is related to Visa payment processing across Europe.

Hide Ad
Hide Ad

Because Visa run a lot of the payment systems, all credit and debit cards could be affected by the problems.

Reports suggest Tesco and Sainsbury's and multiple other retailers are affected as well as Asda.

Customers at Asda in Leeds say the supermarket is one of those having trouble with cards.

A spokesman for the retailer said: "The issue is intermittent, so it's not all cards, it's not all stores and it's not all checkouts. It's certain cards, certain checkouts, certain stores.

Hide Ad
Hide Ad

"Where a card payment is declined we’re asking customers for alternative forms of payment, ie cash, or another card.

"Right now, you may expect, just as in any other affected retailer, not to necessarily have the smoothest journey through the checkouts.

"For that we can only apologise and we are working hard until we’re able to resolve it.

Hide Ad
Hide Ad

Asda is advising customers to bring cash if possible if planning a trip to the store tonight.

The spokesman added: "We will attempt card payments and there are certain things we can try at the checkout to get people through."

Visa across Europe

Visa card payments are failing across the UK and Europe.

The company said it is working towards resolving the problem.

Visa users have taken to social media to complain, and it is understood the Bank of England is aware of the issue and is in touch with Visa.

Hide Ad
Hide Ad

A Visa spokesman said: "Visa is currently experiencing a service disruption.

"This incident is preventing some Visa transactions in Europe from being processed.

"We are investigating the cause and working as quickly as possible to resolve the situation."

HSBC's UK Twitter account replied to a customer query on Twitter: "We believe there may have recently been issues with Visa's payments processing.

"From what we understand there are still intermittent issues but services are slowly recovering."