Entain: Coral and Ladbrokes owner to cut a fifth of customer care jobs globally

Ladbrokes and Coral owner Entain has revealed around 400 jobs are being cut worldwide as it blamed increased gambling taxes and warned more could be at risk amid speculation over plans to double machine games duty in the Budget.

The group, which also owns brands including Sportingbet, said it had launched a consultation that could see a fifth of its 2,000-strong customer care jobs go across 11 countries, including the UK, as part of ongoing efforts to “address the impact of the UK’s increased gambling taxes”.

It did not reveal how many jobs would go in the UK as part of the consultation, which is set to end by November.

Jobs will also go across its operations in Austria, Bulgaria, Brazil, Gibraltar, India, Ireland, Philippines, Portugal, Spain and Uruguay.

Entain is the parent company of Coral and Ladbrokes. (Photo by Jeff J Mitchell/Getty Images)placeholder image
Entain is the parent company of Coral and Ladbrokes. (Photo by Jeff J Mitchell/Getty Images)

The betting giant’s chief executive Stella David has written to Prime Minister Andy Burnham, warning over further jobs pain in the sector if plans to double machine games duty are carried out.

She said: “The proposed changes are being made to ensure our business remains competitive, financially resilient and well positioned for the future as our sector faces an increasingly challenging operating environment.

"This decision has not been made lightly, and our immediate priority is to support those of our colleagues who may be impacted through this transition.”

It comes just two months after Entain reportedly confirmed 500 jobs were being cut worldwide impacting product technology and group corporate roles.

The company has previously cautioned that new UK gambling taxes are set to have a “massive impact” worth around £250 million.

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