Citizens Advice

Energy regulator Ofgem lowered the energy price cap but many households will likely see higher monthly bills this winter than last year. PIC: Peter Byrne/PA Wire

Energy prices might be coming down but brace yourself for pain - Andrew Vine

Susan Allen, chief executive officer at Yorkshire Building Society, said: “I’m delighted that these results – my first at the Society - demonstrate the strength and stability of our organisation. Against a backdrop of economic challenges, we’ve further improved the Society’s financial strength while delivering real help to our members and customers." (Photo supplied by Yorkshire Building Society)

Yorkshire Building Society underlines commitment to branch network

Whether it’s purchasing a new pair of shoes, buying a takeaway on popular delivery apps and paying for it later, the ability to use buy now, pay later (BNPL) services has become ubiquitous for consumers. (Photo by Dominic Lipinski/PA Wire)

Why the Government must not go back on buy now, pay later pledge

Council to rethink controversial £10m spending plan on revamp of social club dubbed “waste of money”

Council to rethink controversial £10m spending plan on revamp of social club

Up to one million people cancel broadband due to cost of living

One million people cancel broadband services due to cost of living

The older we got, the more likely we are to realise that nobody is a ‘spender or a ‘saver’, says Sarah Coles

Why consumers have such complicated spending and saving habits - Sarah Coles

Citizens Advice can advise on debt, welfare benefits, energy bills, mental health issues, and more.

Record numbers supported by Citizens Advice in ‘bleakest-ever’ year

Susan Allen, CEO of Yorkshire Building Society. Picture: Samuel Whitton

YBS boss "committed" to branch network and savings books despite digital push

Yorkshire Building Society has announced that its partnership with Citizen's Advice has delivered an estimated £1 million of extra income for those it has helped. Picture by Mark Bickerdike Photography.

YBS and Citizens Advice partnership hits £1m milestone

Smart metres have become a familiar sight in many homes

Citizens Advice call for ban on forced switch to prepaid meters

People watch a Christmas themed display as they go shopping in Covent Garden, London, on the first Saturday in December. Picture date: Saturday December 3, 2022.

How delivery crisis is scuppering our Christmas shopping plans - Sarah Coles

Several UK parcel firms are underperforming in the UK, including Amazon.

Evri named UK’s worst delivery service in Citizens Advice league table

A general view of a household energy bill displayed on a mobile phone held next to a gas hob. PIC: Yui Mok/PA Wire

Energy social tariff would establish a safety net - Emma Hardy

There’s nothing in life that’s so bad that the scammers can’t capitalise on it and make it even worse, says Sarah Coles

How to protect your family from the cost-of-living scammers - Sarah Coles

The anonymous group Don’t Pay UK said that if enough households commit to a “mass non-payment” on October 1, the regulator Ofgem will abandon plans to lift the price cap.

Campaign calling on people to stop paying energy bills 'highly irresponsible'

NatWest has posted an increase in profits and will give shareholders a special £1.8 billion payout, but acknowledged that its customers are being hit by rises to the cost of living.

NatWest investors to share £1.8bn special dividend as profits rise

Here's how you can get a refund or compensation if your flight is delayed or cancelled

How to get a refund if your flight or train is delayed or cancelled

Royal Mail to hike stamp prices again despite cost of living crisis

Martin Lewis has shared ways people can stay warm at home without running the heating (Photo: ITV)

Martin Lewis shares four ways to stay warm at home for just 4p a week

Octopus Energy is handing out 5,000 heated blankets to help customers keep warm (Photo: Adobe)

Major energy firm gives away free electric blankets as bills soar

Make sure you're not caught out by the newest scam making the rounds (Photo: Graeme Robertson/Getty Images)

Chocolate lovers warned over scam Cadbury Easter egg hunt WhatsApp message

Rishi Sunak delivering the Spring Statement.

Rishi Sunak's Spring Statement shows us that we are all on our own - Sarah Coles

This was Rishi Sunak discussing the cost of living crisis on the BBC's Sunday Morning politics programme ahead of the Spring Statement.

Why Rishi Sunak must halt this energy rip-off – Andrew Vine

A spokesman for CEG said the company is committed to bringing forward quality workspace in Leeds to boost the city's economy.

Workspace for 400 people is being created at Globe Point in Leeds by CEG

At times of acute stress, it can push us into knee-jerk reactions. This is hardly surprising: we’re hardwired to react to stress with fight or flight, so it can be incredibly difficult to do nothing at all. Anyone who looked at their investments in the early days of the pandemic, or indeed in any of the more volatile days since then, could be panicked into over-reacting.

Three steps to keep control of your finances - Sarah Coles

Emma Hardy |MP has criticised cuts to the services available for families who have fallen into debt - particularly during the Covid pandemic.

Why families left in debt deserve one-to-one support – Emma Hardy

Dianne Lyons, chief executive of Citizens Advice Leeds, said: “This pilot is helping more people get the advice they need, when and where they need it. We know that there are massive economic pressures on people and families within our communities.

Yorkshire Building Society is helping hundreds of families cope with price rises

Taira Kayani, Chief Executive Officer of Better Leeds Communities

Leeds debt advice service loses £100,000 funding in controversial shake-up

Sarah Coles is a personal finance analyst at Hargreaves Lansdown

If you buy now, don’t pay the penalty later on - Sarah Coles

Customers face £30 monthly price hike when energy suppliers go bust

Email and text scams are becoming ever more insidious

The one thing all email, text and phone scams have in common

Chancellor Rishi Sunak is under pressure to maintain the £20 a week Universal Credit uplift in next month's Budget.

Why Universal Credit lifeline for poor must be maintained in Budget – Alistair C...
SINCE the pandemic struck, Citizens Advice centres across Yorkshire have helped one person every three minutes with Universal Credit. Overall, more than half a million people have come to us for one-to-one welfare advice.

The negative review was taken to court (Photo: Shutterstock)

Man ordered to pay £25k in damages for writing negative online review - why was ...

Work and Pensions secretary Therese Coffey has declined to confirm if the Universal Credit uplift will be extended, after a charity in Yorkshire said that one person in every three minutes is seeking advice on the benefit

Rise in people seeking support on Universal Credit in Yorkshire, says charity

Under the government’s rules, you can inherit a proportion of the additional state pension your spouse had built up while they were alive.

Gareth Shaw: Will I be able to access my late husband’s pension?

Pension fears

How to access the state pension of a deceased partner - Gareth Shaw

You can ask to be put on furlough under certain circumstances - the rules explai...

Yorkshire Energy has ceased trading after more than two years - with thousands of Yorkshire residents now being switched to Scottish Power automatically.
cc Yorkshire Energy

Yorkshire Energy ceases trading as residents switched to Scottish Power

Strangers can park on your driveway and there’s almost nothing you can do about ...

Renewing car or home insurance policies can cost more than expected at times, especially when prices increase over time (Photo: Shutterstock)

You could soon be protected against price hikes when renewing insurance

The coronavirus pandemic is said to be creating a strain on many relationships, with a rise in internet searches surrounding divorce proceedings, according to Citizens Advice (Photo: Shutterstock)

Online searches for ‘how to get a divorce’ are soaring - here’s why

Netflix users are being warned of scam intended to steal personal details. (Photo: Shutterstock)

Netflix users warned of scam offering a year of free subscriptions

Have you seen any of these scams making the rounds? (Photo: Shutterstock)

These are the coronavirus scams you need to know about - and how to spot them

Increased numbers are contacting Citizens Advice Sheffield with financial worries. Picture: Marisa Cashill.

Government urged to sweep aside bureaucracy to help those facing destitution

Cash.

Treasury Committee suggests legal duty of care needed for finance firms to act i...

House-movers often left without an internet service '˜for weeks'

17 per cent rise in consumers caught out by '˜phantom' goods scam

Picture posed by model

What to do if the bailiffs come knocking - and how to keep them at bay

Library picture

How to handle your Council Tax bill this month

Irresponsible lenders '˜trapping people in debts they can't afford'

Citizens Advice is worried about rising council tax debts

Call for softer line on council tax debts

Some of the most common scams involve cold-calling or emails.

Eight common scams you should know about

Picture: PA

Why council tax is an even worse debt problem than credit cards

Tips to tackle debt

Advice to tackle credit card debt

The presents most likely to prompt complaints

E.ON is to hand £7.75 million to Citizens Advice after the energy company was found to have overcharged customers in the wake of price rises.

E.on fined £7m for hiking prices then overcharging customers

Power companies urged to prepayment customers a debt holiday

Energy firms warned over poor customer complaints record

Collection times to be brought forward at up to 50,000 postboxes

Broadband customers are being "punished" with average cancellation fees of £190 to escape unsuitable or sub-standard contracts, a consumer group has claimed.

How your broadband company ‘punishes’ you for switching to a better supplier