Citizens Advice

Susan Allen, chief executive of Yorkshire Building Society, said: "We have been delivering better-than-market-average interest rates for over a decade." (Photo by Yorkshire Building Society/Samuel Whitton)

Mutual 'plays key role in supporting financial resilience'
Yorkshire Building Society’s £5,000 deposit mortgage has helped more than 2,000 people into their first home, according to the mutual’s chief executive Susan Al...

Carl Les is the leader of North Yorkshire Council. PIC: Bruce Rollinson

Privilege to be involved with Citizens Advice - Carl Les

Yvonne Elloitt, 70, a retiree from Leeds, has been left heartbroken after being scammed out of £14,000 by a cowboy builder who vanished with her life savings

Grandmother loses life savings to 'cowboy builder' leaving her with 'scrap yard'

Evri has revealed it delivered nearly 50 million more parcels over the first half of this year as second-hand shopping and online marketplaces continue to boom. (Photo by Michael Leckie/PA Wire)

Evri delivers millions more parcels this year

Library image of Yorkshire Building Society CEO Susan Allen. (Photo by Oli Scarff/PA Wire)

Partnership with Citizen's Advice supports vulnerable people

Yorkshire Building Society's partnership with Citizens Advice has helped over 11,900 people across the UK.

Yorkshire Building Society and Citizens Advice partnership supports over 11,900 ...

Ten per cent club: Bradfordians will be waking up today facing the prospect of forking out 10 per cent more on their council tax - but what do you think? Is this fair? Have your say in the comments below. (Photo by Christopher Furlong/Getty Images)

Terrible Tuesday: multiple bills increasing feels like an unrelenting bombardmen...

Labour's York Central MP, Rachael Maskell.

Yorkshire MP warns against 'draconian cuts' to welfare system

Rachael Maskell asking a question in the House of Commons in 2020. PIC: UK Parliament/Jessica Taylor

The Government needs to tread carefully when it comes to welfare cuts

Homeowners urged to be vigilant as rogue trader complaints increase

New guidance for households in Yorkshire as rogue trader complaints increase 24%

(Photo: Leon Neal/Getty Images)

9 ways you can get council tax support - as millions face huge rises

Aviva has announced that it has pledged over £4m to Citizens Advice after the charity recorded its busiest year on record. Photo: Andrew Matthews/PA Wire

Aviva pledges £4m to Citizens Advice after charity's busiest year on record

Pensioners must apply BEFORE December 21 in order to be eligible for the Winter Fuel Allowance

Ad Feature Act fast to secure Winter Fuel Payments, pensioners urged

Reckitt’s support of Citizens Advice is enabling the training of community volunteers who help eligible pensioners across the city apply for Pension Credit.

Reckitt supports Citizens Advice to ease winter pressure on pensioners

Scary WhatsApp message you need to watch out for

Vehicles travelling along the M1 motorway. PIC: Rui Vieira/PA Wire

Government needs to put an end to the great car insurance rip-off - Andrew Vine

The Energy Crisis Commission has warned that the UK is "critically vulnerable" to another energy crisis that would see price spikes. PIC: Dominic Lipinski/PA Wire

Warning that Britain is vulnerable to energy shocks should not go unheeded

Carrie Hedderwick says she lives in fear of her boiler breaking because she does not have the money to replace it

Woman, 80, heats one room at a time after losing winter fuel payment

Yorkshire Building Society has partnered with Citizens Advice since 2021

Yorkshire Building Society's partnership with Citizens Advice wins gold in custo...

Fake Text message SMS scam. Photo: panuwat - stock.adobe.com

Can you stop scam texts? What you can do about spam messages

Abbie McMahon, 25, claims she was flung from her wheelchair when the wheel broke after getting stuck in a dropped kerb.

My wheelchair broke when it got trapped in a dropped kerb
A disabled woman shared a video on social media that shows her on the ground after a dropped curb allegedly caused her to be thrown from her wheelchair, which was also broken during the fall.
Lucinda Herbert

(Photo: Christopher Furlong/Getty Images)

Half of renters endure cold, damp or mould - despite record high rents

A Which? survey of over 2,000 people found more than 80 per cent of respondents thought existing energy customers facing higher rates than new ones was unfair. Picture Adobe Stock

Why ban on luring new customers with cheap energy deals should stay

(Images: Pexels/Getty Images/Utilita)

These two energy suppliers have been ranked worst by Citizens Advice

The old Kellingley Social Club building, in Knottingley.

New plans to be revealed for £10m revamp of former social club

Deputy Labour leader Angela Rayner. Picture: PA

Labour vows to crackdown on landlords who let tenants languish in mouldy homes

A person holding a shopping basket in a supermarket. PIC: Julien Behal/PA Wire

Supermarkets finding new ways of making customers pay more - YP Letters

Library image of a domestic household electricity meter. EDF, Octopus and Scottish Power have been given permission to return to forcibly fitting prepayment meters (PPMs) after they were temporarily banned following a scandal around the practice.(Photo by PA)

Three energy firms permitted to return to forcible prepayment meter installation

Energy regulator Ofgem lowered the energy price cap but many households will likely see higher monthly bills this winter than last year. PIC: Peter Byrne/PA Wire

Energy prices might be coming down but brace yourself for pain - Andrew Vine

Susan Allen, chief executive officer at Yorkshire Building Society, said: “I’m delighted that these results – my first at the Society - demonstrate the strength and stability of our organisation. Against a backdrop of economic challenges, we’ve further improved the Society’s financial strength while delivering real help to our members and customers." (Photo supplied by Yorkshire Building Society)

Yorkshire Building Society underlines commitment to branch network

Whether it’s purchasing a new pair of shoes, buying a takeaway on popular delivery apps and paying for it later, the ability to use buy now, pay later (BNPL) services has become ubiquitous for consumers. (Photo by Dominic Lipinski/PA Wire)

Why the Government must not go back on buy now, pay later pledge

Council to rethink controversial £10m spending plan on revamp of social club dubbed “waste of money”

Council to rethink controversial £10m spending plan on revamp of social club
Wakefield Council is to reconsider a controversial plan to spend more than £10m transforming a run down social club.
Tony Gardner

Up to one million people cancel broadband due to cost of living

One million people cancel broadband services due to cost of living

The older we got, the more likely we are to realise that nobody is a ‘spender or a ‘saver’, says Sarah Coles

Why consumers have such complicated spending and saving habits - Sarah Coles

Citizens Advice can advise on debt, welfare benefits, energy bills, mental health issues, and more.

Record numbers supported by Citizens Advice in ‘bleakest-ever’ year

Susan Allen, CEO of Yorkshire Building Society. Picture: Samuel Whitton

YBS boss "committed" to branch network and savings books despite digital push

Yorkshire Building Society has announced that its partnership with Citizen's Advice has delivered an estimated £1 million of extra income for those it has helped. Picture by Mark Bickerdike Photography.

YBS and Citizens Advice partnership hits £1m milestone

Smart metres have become a familiar sight in many homes

Citizens Advice call for ban on forced switch to prepaid meters

People watch a Christmas themed display as they go shopping in Covent Garden, London, on the first Saturday in December. Picture date: Saturday December 3, 2022.

How delivery crisis is scuppering our Christmas shopping plans - Sarah Coles

Several UK parcel firms are underperforming in the UK, including Amazon.

Evri named UK’s worst delivery service in Citizens Advice league table

A general view of a household energy bill displayed on a mobile phone held next to a gas hob. PIC: Yui Mok/PA Wire

Energy social tariff would establish a safety net - Emma Hardy

There’s nothing in life that’s so bad that the scammers can’t capitalise on it and make it even worse, says Sarah Coles

How to protect your family from the cost-of-living scammers - Sarah Coles

The anonymous group Don’t Pay UK said that if enough households commit to a “mass non-payment” on October 1, the regulator Ofgem will abandon plans to lift the price cap.

Campaign calling on people to stop paying energy bills 'highly irresponsible'

NatWest has posted an increase in profits and will give shareholders a special £1.8 billion payout, but acknowledged that its customers are being hit by rises to the cost of living.

NatWest investors to share £1.8bn special dividend as profits rise

Here's how you can get a refund or compensation if your flight is delayed or cancelled

How to get a refund if your flight or train is delayed or cancelled

Royal Mail to hike stamp prices again despite cost of living crisis

Martin Lewis has shared ways people can stay warm at home without running the heating (Photo: ITV)

Martin Lewis shares four ways to stay warm at home for just 4p a week

Octopus Energy is handing out 5,000 heated blankets to help customers keep warm (Photo: Adobe)

Major energy firm gives away free electric blankets as bills soar

Make sure you're not caught out by the newest scam making the rounds (Photo: Graeme Robertson/Getty Images)

Chocolate lovers warned over scam Cadbury Easter egg hunt WhatsApp message

Rishi Sunak delivering the Spring Statement.

Rishi Sunak's Spring Statement shows us that we are all on our own - Sarah Coles

This was Rishi Sunak discussing the cost of living crisis on the BBC's Sunday Morning politics programme ahead of the Spring Statement.

Why Rishi Sunak must halt this energy rip-off – Andrew Vine

A spokesman for CEG said the company is committed to bringing forward quality workspace in Leeds to boost the city's economy.

Workspace for 400 people is being created at Globe Point in Leeds by CEG

At times of acute stress, it can push us into knee-jerk reactions. This is hardly surprising: we’re hardwired to react to stress with fight or flight, so it can be incredibly difficult to do nothing at all. Anyone who looked at their investments in the early days of the pandemic, or indeed in any of the more volatile days since then, could be panicked into over-reacting.

Three steps to keep control of your finances - Sarah Coles

Emma Hardy |MP has criticised cuts to the services available for families who have fallen into debt - particularly during the Covid pandemic.

Why families left in debt deserve one-to-one support – Emma Hardy

Dianne Lyons, chief executive of Citizens Advice Leeds, said: “This pilot is helping more people get the advice they need, when and where they need it. We know that there are massive economic pressures on people and families within our communities.

Yorkshire Building Society is helping hundreds of families cope with price rises

Taira Kayani, Chief Executive Officer of Better Leeds Communities

Leeds debt advice service loses £100,000 funding in controversial shake-up

Sarah Coles is a personal finance analyst at Hargreaves Lansdown

If you buy now, don’t pay the penalty later on - Sarah Coles

Customers face £30 monthly price hike when energy suppliers go bust

Email and text scams are becoming ever more insidious

The one thing all email, text and phone scams have in common

Chancellor Rishi Sunak is under pressure to maintain the £20 a week Universal Credit uplift in next month's Budget.

Why Universal Credit lifeline for poor must be maintained in Budget – Alistair C...

News you can trust since 1754

© 2026 Iconic Media Group Ltd. All rights reserved.Terms and Conditions Privacy notice